We are currently recruiting for a Customer Support Officer in Greater Manchester
Supply Care Solutions are a market-leading Medical, Social Care and Education recruitment consultancy, we offer a range of accredited services across the public sector, providing highly skilled, compliant professionals in all grades and specialties, including short, long term and permanent positions.
Supply Care Solutions are looking for an Administrative Assistant to work within the Travel Assistance Service.
HOURLY RATE: £16.00 (umbrella)
TYPE: LOCUM
HOURS: rota system between 7am and 8pm Monday to Friday and 8am to 8pm at weekends for which you will receive 12.5% shift allowance
HYBRID WORKING: Yes
As a Customer Support Officer, you will form part of the Customer Contact Centre team for Transport for Greater Manchester. Acting as the first point of contact for customers and stakeholders you will handle all queries and requests received into the Contact Centre, via telephone or in writing. These include issuing travel passes, making Local Link journey reservations, Contactless Payments enquiries, Journey planning advice and much more.
Transferable skills which we are seeking include excellent written and verbal communication with the ability to work using several different systems at the same time. You’ll be a strong team player who can also work effectively on an individual basis. We pride ourselves in hitting our daily KPIs, so you’ll be passionate about achieving targets and have the willingness to continually develop and learn.
Locum Worker Requirements
– Proven experience
– Current Enhanced DBS Disclosure
– Eligibility to work in the UK without work permit or visa restrictions
Our locum workers benefit from
– Excellent Rates
– Refer-a-friend scheme*
– Assistance with DBS applications
– Dedicated consultant support
– Varied career and flexible working opportunities
If you are interested in this position please apply online or call us on 020 8506 1111
Supply Care Solutions have a number of locum jobs across the UK. * All locums must be contract compliant before commencing work through our agency. We are recruiting professionals across all specialisms and grade. We offer an excellent referral bonus for any new worker you refer to us *Terms and conditions apply. Supply Care Solutions works in conjunction with Monitor/TDA rate caps