🩺 We’re Hiring – Operational Support Assistant
📍 Location: Durham (DH7 8XL)
🔖 Reference – SCS891
🕒 Job Type: Temporary – Part Time (16 hours per week)
💼 Start Date: ASAP
💰 Rate/Salary: £12.85 per hour

About the Role:
We are recruiting on behalf of our client in Durham for an Operational Support Assistant to join their Neighbourhood Protection team on a part-time basis. This role provides essential back-office support to frontline services including Neighbourhood Wardens, Allotments, and Pest Control. It is ideal for someone with strong administrative skills and a customer-focused approach.

Hybrid working is available once training is complete and competency is achieved, with one day in the office and one day from home. This temporary contract is for approximately 3 months and may be extended if required.

Key Responsibilities:
• Provide back-office and administrative support to Neighbourhood Protection services
• Support the development of lean, paperless systems including electronic filing and data input
• Assist with procedural guidance notes and standard correspondence
• Handle service requests and customer enquiries professionally and efficiently
• Support invoice processing, payment performance, and cash receipting where required
• Scan, file, and manage documents using multi-functional devices
• Rotate duties with colleagues to ensure service cover during absence
• Participate in team meetings and contribute to continuous service improvement
• Liaise with internal teams and corporate services to support joined-up working

Requirements:
• Strong administrative and organisational skills
• Customer-focused approach with excellent communication skills
• Ability to work flexibly across multiple service areas
• Experience in a busy office or public sector environment (desirable)
• Confident using IT systems and electronic document management

Why Join Us?
• Part-time role (16 hours per week) with hybrid working options
• Temporary contract with potential extension
• Work alongside a supportive and collaborative team
• Gain experience across multiple public services and administrative functions

🎁 Referral Bonus Available!
Earn a reward through our referral incentive—if you know anyone suitable for this role, refer them to us here:
👉 https://supplycaresolutions.co.uk/candidates/referral-form/
Terms and conditions apply.

📝 Apply Now
To apply, please email your up-to-date CV to:
📧 esther@supplycaresolutions.co.uk

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🌐 About Supply Care Solutions
Supply Care Solutions has a wide range of locum and permanent opportunities across the UK, recruiting professionals across all specialisms and grades.
All staff must be contract-compliant before commencing work through our agency. We work in full compliance with Monitor/TDA rate caps, ensuring transparency and fair practice across all placements.