π©Ί We’re Hiring β Experienced Homeless Officer
π Location: Walsall (Blended Working β Civic Centre on Duty Days)
π Reference β SCS554
π Job Type: Locum β Full Time, 37 Hours per Week
πΌ Start Date: ASAP
π° Rate/Salary: Β£22.50 per hour
About the Role:
Walsall Council is seeking an experienced Homeless Officer to join the Housing and Welfare Office on a full-time basis. This role is essential in delivering a customer-focused housing options service to individuals and families at risk of homelessness. The position involves both remote and office-based work and requires strong knowledge of housing legislation to make effective decisions that improve lives.
Key Responsibilities:
β’ Deliver comprehensive and high-quality housing options services to applicants
β’ Apply in-depth knowledge of Part 6 and Part 7 of the Housing Act 1996 to conduct assessments and make informed decisions
β’ Negotiate with landlords, agencies, and families to identify the best housing solutions for our customers
β’ Assess emergency housing needs and arrange suitable temporary accommodation placements
β’ Maintain accurate records and manage a caseload to ensure excellent service delivery
Requirements:
β’ Proven experience in a housing-related role, particularly homelessness
β’ Strong knowledge of Part 6 and Part 7 of the Housing Act 1996
β’ Excellent negotiation and communication skills
β’ Ability to work independently and within a team, with a focus on delivering outstanding customer service
β’ Availability to work from the Civic Centre on duty days
Why Join Us?
β’ Competitive pay of Β£22.50 per hour
β’ Blended working model providing flexibility
β’ A supportive team environment with opportunities for professional growth
β’ 6-month initial contract with the potential for extension
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β’ Up-to-date CV (please indicate agency or permanent roles)
β’ Proof of eligibility to work in the UK (Passport or Biometric Visa)
β’ National Insurance Number (P45, P60, payslip, or HMRC letter)
β’ DBS Certificate (please confirm if registered with the Update Service)
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