Experienced Homeless Officer – Walsall Council

Closing on: Jul 2, 2025

📍 Location: Blended Working (Civic Centre on Duty Days)
Hours: Full-Time, 37 hours per week
📅 Contract: 6-Month Contract
💷 Hourly Rate: £22.50
🆔 Reference: SCS554

🔍 About the Role

Walsall Council is seeking a dedicated and experienced Homeless Officer to join their Housing and Welfare Office. You’ll be at the front line of delivering a customer-focused housing options service to individuals and families facing homelessness.

This is a vital role where your expertise will help people find safe and sustainable housing, while ensuring all work complies with housing legislation.

🛠️ Key Responsibilities

  • Provide comprehensive housing options advice and support
  • Conduct assessments under Part 6 & Part 7 of the Housing Act 1996
  • Negotiate with landlords, agencies, and family members to prevent homelessness
  • Assess emergency housing needs and arrange temporary accommodation
  • Manage a caseload and maintain detailed, accurate records

✅ What We’re Looking For

  • Proven experience in a housing-related role, ideally focused on homelessness
  • Strong knowledge of the Housing Act 1996 – Parts 6 & 7
  • Excellent negotiation and communication skills
  • Ability to work independently and as part of a team
  • Willingness to work from the Civic Centre on duty days

🎁 What’s on Offer

  • Competitive hourly rate of £22.50
  • Blended working model for work-life balance
  • Supportive and collaborative team environment
  • 6-month initial contract with potential for extension

📄 How to Apply

Please submit the following:

  • ✔️ An up-to-date CV (please indicate if previous roles were agency or permanent)
  • ✔️ Right to Work documents (e.g., British Passport or Share Code + overseas passport)
  • ✔️ Proof of National Insurance (e.g., P45, P60, payslip, or HMRC letter)
  • ✔️ DBS Certificate (please confirm if this is on the update service)

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Job Category: Housing
Contract Type: Full Time
Job Location: Walsall
Is Featured: Featured

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