🗂️ We’re Hiring – Casework Support Officer
📍 Location: North East (Local Authority)
🔖 Reference – SCS657
🕒 Job Type: Locum – Full Time (37 hours per week, initially 7 months)
💼 Start Date: ASAP
💰 Rate/Salary: £12.85 per hour (PAYE inclusive)

About the Role:

We are currently recruiting on behalf of a local authority in the North East for a Casework Support Officer. This is a fantastic opportunity to join a dedicated team and make a meaningful difference in the community by supporting financial assistance schemes.

In this role, you’ll provide technical, clerical, and statistical support across a variety of financial aid schemes such as Discretionary Housing Payments and Local Welfare Provision (Crisis Support and Community Care Support).

Key Responsibilities:

• Provide technical, clerical, and statistical support for key financial support schemes
• Analyse facts and numerical data to produce performance and expenditure reports
• Communicate effectively with both customers and colleagues—verbally and in writing
• Complete tasks accurately, meeting set deadlines
• Support and assist with onboarding and developing new team members

Requirements:

• Strong proficiency in Microsoft Office applications—especially Teams, Word, and Excel
• Excellent verbal and written communication skills
• Ability to listen actively, assess needs, and respond appropriately
• Experience working both independently and within a fast-paced team
• High attention to detail and a deadline-driven approach
• Ability to adapt well to changes in team structure or work environment
• Previous experience with Discretionary Housing Payments and Local Welfare Provision is desirable but not essential—training will be provided for the right candidate

Why Join Us?

• Meaningful role supporting community welfare
• Opportunity to develop your public sector experience
• Supportive and collaborative team environment

🎁 Referral Bonus Available!
Earn a reward through our referral incentive—if you know anyone looking for Locum or Permanent work, refer them to us here:
👉 https://supplycaresolutions.co.uk/candidates/referral-form/
Terms and conditions apply.

📝 Apply Now
To apply, please email the following documents to Esther@supplycaresolutions.co.uk:
• Up-to-date CV
• Proof of eligibility to work in the UK (Passport or Biometric Visa)
• National Insurance Number
• DBS Certificate
• Any relevant qualifications or experience references

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🌐 About Supply Care Solutions
Supply Care Solutions has a wide range of locum opportunities across the UK, recruiting professionals across all specialisms and grades.
Please note: All locums must be contract-compliant before commencing work through our agency.
We work in full compliance with Monitor/TDA rate caps, ensuring transparency and fair practice across all placements.