🩺 We’re Hiring – Business Support Officer
📍 Location: Hartlepool
🔖 Reference – SCS874
🕒 Job Type: Temporary/Locum – Full Time
💼 Contract: Up to 12 months
💰 Rate: £13.90 per hour

About the Role:
Supply Care Solutions are recruiting an experienced Business Support Officer to join the Children’s & Joint Commissioning Services team in Hartlepool. This role provides professional administrative support to officers, social workers, and managers, ensuring smooth operations in a sensitive and confidential environment.

Key Responsibilities:
• Provide day-to-day administrative support, including call handling, diary management, room bookings, and meeting preparation
• Manage incoming/outgoing post, scanning, photocopying, and uploading documents to relevant systems
• Maintain accurate records and databases (e.g., ICS, Integra, EPR, EHM – training provided)
• Plan and coordinate meetings, visits, conferences, and travel arrangements
• Deliver a professional reception service with face-to-face and telephone contact
• Produce correspondence, spreadsheets, and desktop publishing materials using Microsoft Office
• Take accurate minutes for a range of meetings including Child Protection, Risk Management, Core Groups, Professionals Meetings, Panels, and Team Meetings
• Support financial processes, including purchase orders, invoices, petty cash, and goods received
• Maintain secure filing systems and archive confidential records
• Ensure compliance with deadlines, security procedures, and council policies
• Participate in training, development, and performance review activities
• Undertake any other reasonable administrative duties as required

Specialist Administrative Responsibilities:
• Support Heads of Service, Team Managers, Social Workers, and Family Support Workers
• Complex data input across multiple information management systems
• Manage complex diaries and sensitive meetings
• Produce high-quality minutes for use in legal proceedings

Requirements:
• NVQ Level 3 in Business Administration (or equivalent)
• Proven experience providing administrative support, ideally in a public sector or social care environment
• Excellent organisational, communication, and minute-taking skills
• Ability to handle confidential information professionally and sensitively

Why Join Us?
• Competitive hourly rate of £13.90
• Temporary role with structured support and clear responsibilities
• Opportunity to work within a supportive administrative team in Children’s & Joint Commissioning Services
• Gain experience across multi-agency working and public sector administration

🎁 Referral Bonus Available!
Earn a reward through our referral incentive—if you know anyone looking for locum or permanent work, refer them to us here:
👉 https://supplycaresolutions.co.uk/candidates/referral-form/
Terms and conditions apply.

📝 Apply Now
To apply, please email the following documents to esther@supplycaresolutions.co.uk:
• Up-to-date CV
• Proof of eligibility to work in the UK (Passport or Biometric Visa)
• National Insurance Number
• Enhanced DBS Certificate (if applicable)

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👉 www.supplycaresolutions.co.uk/privacy-cookies

🌐 About Supply Care Solutions
Supply Care Solutions offers a wide range of locum and permanent opportunities across the UK, recruiting professionals across all specialisms and grades.
All workers must be fully contract-compliant before commencing through our agency.
We operate in full compliance with regulatory standards, ensuring transparency and fairness across all placements.