🌟 Housing Officer 🌟

📄 Job Reference: SCS2036
🕒 Contract: Temporary
⏰ Hours: 35 Hours per Week
🏢 Working Pattern: Hybrid – 2 Days Office-Based, Remaining Time Split Between Resident Visits & Home Working
💷 Competitive Hourly Rate – Please Enquire

Supply Care Solutions is currently recruiting for an experienced Housing Officer to join a dedicated Housing Management Team.

This is an excellent opportunity for a motivated housing professional who is passionate about delivering high-quality housing services, supporting residents, and creating safe, sustainable communities. You will manage a varied caseload while providing exceptional housing management services and working collaboratively with internal teams and external partners.

🌟 Key Responsibilities

✅ Deliver an effective housing management service in line with legal and regulatory requirements
✅ Support new tenants to settle into their homes and carry out regular tenancy visits
✅ Complete welfare checks, safeguarding referrals and case management activities
✅ Manage complex tenancy cases through to successful resolution
✅ Conduct pre-void inspections, property viewings and support the lettings process
✅ Manage low-level Anti-Social Behaviour (ASB) cases and neighbour disputes through appropriate interventions
✅ Prepare legal documentation, issue notices and attend court where required
✅ Work collaboratively with Local Authorities, statutory agencies and partner organisations
✅ Promote resident wellbeing by identifying appropriate support, education, employment and training opportunities
✅ Carry out tenancy audits, estate inspections and neighbourhood visits
✅ Support residents to access digital services and encourage community engagement
✅ Assist Income Management teams in maximising rent collection and tenancy sustainment
✅ Ensure compliance with Health & Safety, safeguarding, Data Protection and housing legislation
✅ Maintain accurate case records and contribute to service improvements and policy development

✅ Requirements

✔ Previous experience working as a Housing Officer or within Housing Management
✔ Strong knowledge of housing legislation, tenancy management and safeguarding responsibilities
✔ Experience managing complex tenancy, welfare and ASB cases
✔ Excellent communication, negotiation and customer service skills
✔ Ability to work independently while managing a varied caseload
✔ Experience working with Local Authorities, statutory agencies and partner organisations
✔ Good IT skills and experience maintaining accurate case records
✔ Full UK Driving Licence is desirable

🌟 Why Join Supply Care Solutions?

✨ Hybrid working with a flexible working pattern
✨ Full-time opportunity – 35 hours per week
✨ Varied and rewarding role supporting residents and local communities
✨ Opportunity to work within a supportive Housing Management team
✨ Dedicated consultant providing support throughout your assignment

📄 Required Documents

📌 Updated CV
📌 Proof of Right to Work in the UK
📌 National Insurance Number
📌 Enhanced DBS Certificate

📩 Interested?

We’d love to hear from you!

📧 Email your CV to: esther@supplycaresolutions.co.uk
☎️ Call: 0208 504 6135

Know someone who would be perfect for this role? Refer them to Supply Care Solutions today! 🤝