🌟 Senior Business Support Officer – Risk & Insurance Team 🌟

📍 Liverpool City Council, Liverpool, Merseyside (L2 2BS)
💷 £20.00 per hour | SCS2032
⏰ 35 Hours per Week
🏡 Hybrid Working – 2 Days Remote | 3 Days Office-Based

Supply Care Solutions is recruiting on behalf of Liverpool City Council for an experienced Senior Business Support Officer to join the Risk & Insurance Team.

This is an excellent opportunity for an organised and detail-oriented administrator to support the effective management of insurance claims, data processing, and insurance-related administrative functions within a busy local authority environment.

The Role

As a Senior Business Support Officer, you will play a key role in providing administrative and operational support to the Risk & Insurance Team, ensuring claims are processed accurately and efficiently while supporting insurance tenders, renewals, and compliance activities.

Key Responsibilities

✅ Accurately input, update, and maintain insurance claims within the claims management system.
✅ Assist with preparing and organising documentation for insurance tenders, renewals, and broker submissions.
✅ Monitor the progress of insurance claims and follow up on outstanding information.
✅ Liaise with internal departments, insurers, brokers, and external stakeholders.
✅ Produce reports on claims activity, trends, and outstanding actions.
✅ Maintain accurate records to support compliance and audit requirements.
✅ Provide general administrative support, including document preparation, correspondence, scheduling, and case management updates.

Essential Requirements

✔ Strong administrative and organisational skills with excellent attention to detail.
✔ Experience using data entry systems or claims management platforms.
✔ Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
✔ Excellent written and verbal communication skills.
✔ Confident liaising with internal teams and external stakeholders.
✔ Previous experience within insurance claims, renewals, or tendering processes is desirable but not essential.

Required Compliance Documents

📄 Updated CV
🛂 Proof of Right to Work in the UK
🆔 Proof of National Insurance Number

Why work with Supply Care Solutions?

✨ Dedicated recruitment consultant throughout your assignment.
✨ Competitive hourly pay.
✨ Weekly payroll.
✨ Access to a wide range of Local Authority opportunities.
✨ Ongoing compliance and placement support.

📧 Apply today by sending your CV to: esther@supplycaresolutions.co.uk

We look forward to helping you secure your next opportunity with Liverpool City Council.