🏛️ We’re Hiring – Civic and Projects Officer – Democratic Services

📍 Location: Ipswich, Suffolk
🔖 Reference – SCS1096
🕒 Job Type: Fixed Term Contract (Until 31st March 2028) – Full Time
💼 Start Date: ASAP
💰 Salary: £36,363 – £39,152 per annum
🏠 Working Pattern: Hybrid/Flexible Working (Expected attendance at Grafton House or Ipswich Town Hall 2–3 days per week)
📅 Closing Date: Tuesday 30th June 2026 at 4:00pm

About the Role:

Supply Care Solutions are delighted to be recruiting for a Civic and Projects Officer – Democratic Services on behalf of our client based in Ipswich, Suffolk.

This exciting opportunity sits within the Democratic Services Team and offers a varied and rewarding role supporting civic functions, councillor services, elections, and corporate democratic processes. The successful candidate will play a key role in managing the Mayoral Service, coordinating civic events, supporting councillors, and assisting with the delivery of elections and democratic projects.

Working closely with the Democratic Services Manager, this role offers the opportunity to contribute to the future development of democratic services and civic engagement across the borough.

Key Responsibilities:

• Manage the day-to-day operation of the Mayoral Service
• Coordinate and administer the Mayoral inbox and diary functions
• Organise and deliver Civic and Charity events on behalf of the Mayor
• Line manage the Council’s Mayoral Team, including casual staff
• Manage and monitor Mayoral budgets, reporting and financial estimates
• Review and improve Councillor support processes and procedures
• Support Councillor Registration of Interests, Dispensations, ICT support and training programmes
• Coordinate logistical arrangements for local elections and democratic processes
• Assist with the implementation of the Democratic Services Operational Plan
• Contribute to the leadership and continuous improvement of Democratic Services
• Deputise for the Democratic Services Manager when required
• Support the development of innovative service delivery models and partnership working
• Assist with corporate projects, policy development and democratic service improvements
• Identify efficiencies and introduce new working practices across Committee and Mayoral Services

Requirements:

• Experience working within Democratic Services, Local Government, Governance, Civic Administration or a related environment
• Experience organising events, projects or civic functions
• Strong administrative and organisational skills with excellent attention to detail
• Experience managing budgets and monitoring expenditure
• Ability to manage competing priorities and meet deadlines
• Excellent communication and stakeholder engagement skills
• Experience supervising or managing staff is desirable
• Strong IT skills and ability to support process improvements
• Understanding of democratic processes, governance or elections would be advantageous
• Ability to work flexibly to meet service requirements

Why Join Us?

• Opportunity to play a key role in supporting local democracy and civic life
• Hybrid and flexible working arrangements
• Competitive local government salary package
• Varied and rewarding workload with civic, governance and project responsibilities
• Professional development and career progression opportunities
• Supportive and collaborative working environment
• Chance to contribute to innovative service improvements and community engagement initiatives

🎁 Referral Bonus Available!
Earn a reward through our referral incentive—if you know anyone looking for Locum or Permanent work, refer them to us here:
👉 https://supplycaresolutions.co.uk/candidates/referral-form/
Terms and conditions apply.

📝 Apply Now
To apply, please email the following documents to michael@supplycaresolutions.co.uk:
• Up-to-date CV
• Proof of eligibility to work in the UK (Passport or Biometric Visa)
• National Insurance Number
• Any relevant qualifications and certificates

🔒 Privacy Policy
View our full privacy policy here:
👉 www.supplycaresolutions.co.uk/privacy-cookies

🌐 About Supply Care Solutions
Supply Care Solutions has a wide range of locum opportunities across the UK, recruiting professionals across all specialisms and grades.
Please note: All locums must be contract-compliant before commencing work through our agency.
We work in full compliance with Monitor/TDA rate caps, ensuring transparency and fair practice across all placements.