🩺 We’re Hiring – Housing Officer (Anti-Social Behaviour)
📍 Location: Rugby Borough Council
🔖 Reference – SCS863
🕒 Job Type: Full-Time – 37 hours per week
💼 Working Pattern: 4 days on-site/visiting, 1 day remote (9am–5pm)
💰 Rate/Salary: Competitive

About the Role:
Rugby Borough Council is seeking an experienced Housing Officer specialising in Anti-Social Behaviour (ASB) to join a proactive and high-performing team. This is an excellent opportunity for a confident professional who can manage complex caseloads, deliver early intervention, and progress enforcement actions to improve outcomes for residents and create safer communities.

Key Responsibilities:
• Manage a mixed caseload of routine and complex ASB and tenancy breach cases
• Conduct evidence-based investigations into ASB reports
• Adopt a victim-centred, trauma-informed approach to casework
• Identify vulnerabilities and refer to appropriate support services
• Take full ownership of cases, ensuring compliance with policies, procedures, and legal frameworks
• Prepare legal applications including injunctions, Notices of Seeking Possession, and other enforcement tools
• Draft accurate witness statements and court documentation
• Collaborate with internal teams including Housing, Community Safety, and Legal Services
• Build effective relationships with external partners such as Police, Social Services, and support agencies
• Proactively use all available tools and powers to prevent and resolve ASB
• Contribute to service improvement, innovation, and right-first-time delivery
• Support the creation of safer neighbourhoods across the borough

Essential Criteria:
• Strong knowledge of ASB legislation, enforcement powers, and tools
• Relevant experience in housing management, community safety, or a related field
• Proven ability to manage complex cases within agreed timescales
• Excellent attention to detail and record-keeping skills
• Ability to prioritise workloads and respond to changing demands
• Self-motivated and able to work independently
• Strong verbal and written communication, including report writing
• Confidence in managing challenging situations and difficult conversations
• Competent in Microsoft Office and case management/CRM systems
• Ability to demonstrate behavioural and organisational competencies required by Rugby Borough Council

How to Apply:
Please email the following documents to esther@supplycaresolutions.co.uk:
• Up-to-date CV
• Proof of right to work in the UK
• National Insurance Number
• Enhanced DBS certificate registered on the Update Service

🎁 Referral Bonus Available!
A referral bonus is available for every successful placement:
👉 https://supplycaresolutions.co.uk/candidates/referral-form/

For further information or to discuss this role, please contact:
Renjeet Kaur
Recruitment Consultant – Supply Care Solutions
📧 renjeet@supplycaresolutions.co.uk
📞 020 8506 1111

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🌐 About Supply Care Solutions
Supply Care Solutions offers a wide range of locum and permanent opportunities across the UK, recruiting professionals across all specialisms and grades. All placements are fully contract-compliant and operate in full compliance with Monitor/TDA rate caps.