📢 Job Opportunity: Revenues & Benefits Officer
📍 Location: Knowsley Archway Road, Huyton, Liverpool, Merseyside, L36 9YU
💼 Service Area: Exchequer Services – Revenues / Benefits / Financial Assessment
📅 Start Date: October 2025
💸 Salary: £20.21 Umbrella
🕒 Full Time | Temporary | 36 hours per week

Are you an experienced Revenues & Benefits professional with strong data processing skills and up-to-date Council Tax knowledge? Join our Exchequer Services team and support the delivery of essential public services across Knowsley.

About the Role
We are looking for a Revenues & Benefits Officer to efficiently process Council Tax, Housing Benefits, and other Exchequer-related work. You’ll use key financial systems to maintain records, assess entitlements, and provide outstanding customer service. This is a great opportunity for someone with strong attention to detail, excellent communication skills, and a commitment to supporting local communities.

Key Responsibilities

• Process financial data using relevant systems (e.g. NEC Solutions, NEC Enterprise – Doc Management, Oracle Financials)

• Maintain current knowledge of Council Tax legislation, Housing Benefits, and other financial support schemes

• Work flexibly across the service to meet changing demands and improve performance

• Prioritise workloads to meet service targets and deadlines

• Communicate clearly with colleagues, customers, and external agencies

• Adhere to data protection laws and internal policies

What We’re Looking For

✅ Experience & Skills

• Minimum 2 years’ experience within Exchequer Services

• Confident using NEC systems, Oracle Financials, and Microsoft Office

• Up-to-date knowledge of Council Tax and/or benefits legislation

• Strong written and numerical skills

• Ability to work accurately under pressure and meet deadlines

✅ Personal Attributes

• Team player with a proactive and flexible mindset

• Aligns with Knowsley’s ‘Better Together’ values: Integrity, Accountability, Communication, and Respect

• Willingness to occasionally work beyond standard hours

• Respects confidentiality and data security

• Committed to ongoing professional development

✅ Desirable (Not Essential)

• Working towards or interested in qualifications such as NVQ Level 3 in Management, IRRV, or IRRV Tech

Additional Requirements

• This role is exempt from the Rehabilitation of Offenders Act – all convictions (spent or unspent), cautions, and bindovers must be declared

• Commitment to safeguarding practices, especially when working with or around vulnerable individuals

• Ability to follow Health & Safety procedures and report concerns where necessary

To Apply

📄 Compliance Documents Required:

• Updated CV with all gaps explained and date-specific work history

• Proof of right to work in the UK (e.g. passport, visa, biometric residence permit)

• National Insurance number

Interested?