Support Broker

Location: Sutton Council

Reference: SCS503

Supply Care Solutions are a market-leading Medical, Social Care and Education recruitment consultancy, we offer a range of accredited services across the public sector, providing highly skilled, compliant professionals in all grades and specialties, including short, long term and permanent positions.

 
Location: Sutton Council, Adult Social Care Service Area
Hours: Full-Time, 36 hours per week
Rate of Pay: £20.17 per hour

Are you passionate about improving lives and ensuring people get the right support at the right time? Sutton Council is looking for a dedicated and organised Support Broker to join our dynamic Brokerage Team within Adult Social Care.

As a Support Broker, you’ll play a pivotal role in arranging high-quality care services for residents—whether in their own homes or in residential settings—based on Social Workers’ support plans. You’ll ensure services are person-centred, cost-effective, and delivered efficiently to meet each individual’s needs and preferences.

What You’ll Be Doing

• Collaborate with internal teams including Social Locality Teams, Commissioning, START, Hospital Discharge, and Safeguarding.
• Work with external stakeholders such as care providers, voluntary sector partners, service users and their families.
• Arrange appropriate care packages that reflect support plans, ensuring best value and quality outcomes.
• Manage a busy duty system including handling calls, emails, and referrals via Mosaic.
• Identify and overcome barriers to service access, working flexibly to ensure smooth transitions for service users.
• Keep accurate records and contribute to performance indicators, safeguarding procedures and policy compliance.
• Be a knowledgeable advisor, offering creative solutions to meet diverse client needs.

What We’re Looking For

• Solid knowledge of the Care Act 2014, Mental Capacity Act 2005, and Deprivation of Liberty Safeguards (DoLS).
• Understanding of safeguarding legislation and best practice.
• Significant experience within the care sector. 
• Strong interpersonal skills – empathetic, solution-focused and a great communicator.
• Excellent organisational skills – able to prioritise and meet deadlines in a busy environment.
• IT confident, with the ability to maintain accurate case records.
• Commitment to Equality, Diversity and Inclusion in service delivery and the workplace.
• A proactive team player who’s open to learning and personal development.

Please see our referral incentive on our website. If you know anybody that’s looking for work, Locum or Permanent work, please feel free to refer anyone you know. Please see link below.

https://supplycaresolutions.co.uk/candidates/referral-form/

Please see our referral incentive on our website. If you know anybody that’s looking for work, Locum or Permanent work, please feel free to refer anyone you know. Please see link below.

Supply Care Solutions offer an excellent referral bonus for any new workers you refer to us.  Please view our website for more details www.supplycaresolutions.co.uk

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Supply Care Solutions have a number of locum jobs across the UK. 

https://supplycaresolutions.co.uk/candidates/referral-form/

Supply Care Solutions have a number of locum jobs across the UK. * All locums must be contract compliant before commencing work through our agency. We are recruiting professionals across all specialisms and grade. We offer an excellent referral bonus for any new worker you refer to us *Terms and conditions apply. Supply Care Solutions works in conjunction with Monitor/TDA rate caps