Rough Sleeper Outreach Team Manager

Location: North London

Reference: SCS277

Supply Care Solutions are a market-leading Medical, Social Care and Education recruitment consultancy, we offer a range of accredited services across the public sector, providing highly skilled, compliant professionals in all grades and specialties, including short, long term and permanent positions.

Department: Housing Advisory Service

Service/Section/Team: Street Homeless Team

Reports to: Street Homelessness Team Manager

Supervisory responsibility:

To lead and manage a team. Taking the lead in recruitment and selection of new staff to the team and expected to assist with the induction of staff, including on the job training of colleagues and provide advice to Colleagues in other Services on Street Homeless issues.  Responsible for the daily management of the street Outreach team and ensure that all procedures are followed to ensure a positive outcome.

Key Accountabilities:

• Developing performance targets and quality control measures for the work of the team, and monitoring team members’ work to ensure that these are met.
• Responsible for setting clear objectives and holding individual supervisions regularly.
• Ensuring good communication between staff by holding team meetings regularly, and additional briefings, as necessary.
• Inducting new staff and planning the continuing development of existing staff and ensure that PDR are undertaken.
• Managing the workload of the team to ensure that adequate cover is provided at all times.
• Ensuring the health and safety of team members. This will include implementing procedures for office safety and use of computer equipment and lone working policies are adhered to.
• Defining (and reviewing from time to time) the roles of staff to ensure these support the projects aims and objectives.
• Operating London Borough of Enfield’s disciplinary and grievance procedures where necessary and adhering to all London Borough of Enfield’s Policies and procedures
• To develop an accurate picture of the number of people sleeping rough in London Borough of Enfield and the locations where there is good reason to believe that people may be sleeping rough
• To develop shift patterns and practices that reflect the rough sleeping patterns and subgroups in London Borough of Enfield, including early mornings, day, late nights and at weekends if required.
• To support your team to make contact with people potentially sleepng rough in London Borough of Enfield and the responsibility of verification of rough sleeping and develop a pro-active working relationship with those individuals found to be rough sleeping and ensure that a valid approach to supporting the team to ensure a positive outcome
• Responsible for the assessment of your team
• Responsibility for the needs of people sleeping rough in your area.
• To actively monitor CHAIN records, ensuring that each contact and assessment is recorded in accordance with the CHAIN recording guidance
• To maintain constructive working relationships with other departments within the council
• To maintain constructive working relationships with businesses and community/faith groups in London Borough of Enfield and proactively promote awareness of the service

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Supply Care Solutions have a number of locum jobs across the UK. * All locums must be contract compliant before commencing work through our agency. We are recruiting professionals across all specialisms and grade. We offer an excellent referral bonus for any new worker you refer to us *Terms and conditions apply. Supply Care Solutions works in conjunction with Monitor/TDA rate caps